"Not allowed family member when in labour"

I had an induced labour, and on the ward visiting hours were 8-830. My birth partners left at 8:30 and i began having contractions at around 11:30 on the night. Gradually the contractions got worse so i had pain releif ( paracetemol, codine, codidromal and pethadine) as they got worse i requested numerous occoasions to have my mom come up to me but i was told no, not until visiting hours. However i was in labour, i asked to be examined to see how far into labour i was but was told no as i had the 24 hour pessary to induce me so they wouldn't do it until the 24 hours was up. Eventually the pain was that strong the midwife examined me at 7 in the morning to find i was dialated 5cm. I am 16 years old with my first child so had no idea what to encounter with labour and feel i was ignored when telling them about the pain because of my age and them thinking i have a lower pain threshold. It was a lonely, upsetting experience. Due to this my mom got to me with 5 minutes before my son was born and my boyfriend missed the birth. This is deeply upsetting for us all as its sn experience which can not be brought back for all the money in the world.