"I am an American who got really ..."

About: Southampton General Hospital

(as the patient),

What I liked

I am an American who got really sick while on vacation in the UK. I was so impressed with the level of service I received in the emergency room. The triage nurse was very good about getting me seen by a doctor asap. I was always treated very well. My total time spent in the emergency room was 2 hours. Comparing that with the States, there's no comparison. I would probably spend all day and night 12 hours or so in the States. I love your National Helathcare system. The hospital is very well staffed with pleasant and caring doctors and nurses. You rock!

What could be improved

I think the hospital itself could use some fresh paint and general maintenance.

Anything else?

Special thanks to the Dr. who helped me, and got me back on my feet to enjoy the rest of my vacation. Thank you thank you,

Story from NHS Choices

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Response from Southampton General Hospital

Jacobs: thank you very much for your feedback. We've passed this on to Emergency Department staff.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful