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"nurses dont care"

About: Queen Elizabeth The Queen Mother Hospital

My dad was in critical care for two months.than transferred to a ward which in my opinion was shocking..he was left in his own mess for hours..and when he told the nurse he had soiled the bed.she said you have to clean it up yourself in to busy..and he needs help clearing his throat with a suction which we asked for..he had to wait 45 minutes for it..and when it was done the nurse cleaned the suction tube out with a glass he was drinking from..disgusting.my dad cant walk to the toilet..so he has to have u a bed pan which is hard if the table is on the other side of room..when he was in critical care he had first class care..cudnt fault it.but the nurses on the ward do not care..its shocking..and as soon as he can start eating..i will personally get him out myself..discharged it not discharged..

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 8 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 29/04/2015 at 23:09
Published on Care Opinion on 30/04/2015 at 09:27


Thank you for your feedback and I am concerned about your experience. Please do email me and we can talk more about which ward your father was on so that we can work through w its the team involved. My email address is julie.pearce1@nhs,net

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