"The staff on PICU. If you have ..."

About: Southampton General Hospital

(as a relative),

What I liked

The staff on PICU. If you have a child who needs to go to PICU please don't be anxious or upset of the thought of it. Everyone on PICU is friendly and they always informed us on what was happening with our son. My son spent 7 weeks in hospital after he was born and 5 of those weeks were on PICU. We felt like the staff were almost family.

Our son was also on E1 - Ocean Ward and they are wonderful people. You never feel unwelcome.

What could be improved

Nothing about PICU or E1. The shops downstairs could be better. After unexpectedly staying in for as long as we did, it would have been useful to have a Boots or Superdrug there to buy the essentials that WHSmith doesn't have (or charge extortiant prices for). Its ironic that you enter the hospital and one of the main places to eat is a Burger King but there isn't anywhere to buy much needed toilitries.

The parking could be improved. Parent & child section would be great as its hard to find a space where you can comfortably get the car seat out and the buggy out. Then you have to walk around the entire car park.

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Response from Southampton General Hospital

Donna: Thanks for your positive comments about PICU and Ocean Ward which we have passed on to the staff.

There is a range of shops at the General including a newsagent, jeweller, clothing shop, League of Friends shop, and several food and drink outlets. The League of Friends do stock some essential toiletries.

We are continually investigating ways to improve the car parking facilities and transport at the site so will pass your comment on to the Estates department.

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