"You are a credit to the service"

About: Lincoln County Hospital

(as a parent/guardian),

We took our 2yr old son there as advised by 111 after being dissatisfied with the outcome from Newark MIU and out of hours service.

Ian Haresign the Nurse Practitioner in the Lincoln out of hours team was the first person to truly listen to us and take the time to explain everything clearly. Thanks to him my son is now on the Paediatric ward having IV antibiotics for suspected mastoiditis. Thank you so much Ian for your outstanding professionalism and compassion, you are a credit to the service 👍

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Response from Lincolnshire Community Health Services NHS Trust

I would like to thank you for taking the time to comment on the service our OOH Practitioner Ian Haresign provided to your son, I am pleased to see he is now receiving treatment and wish him a speedy recovery.

I have passed on your compliments on to Ian and he is most grateful for your kind words, which makes a very difficult job so satisfying when we receive praise.

We continue to improve our services on a daily basis and positive comments are always well received by the individual and wider team as a whole.