"Overall a very pleasant experience"

About: The Princess Royal Hospital / Physiotherapy

(as the patient),

Greeted by Theresa in physiotherapy. Very polite and made me feel more than just a patient. Explained everything thoroughly, kept checking I was happy with everything + if I had any questions. Overall a very pleasant experience thanks to Theresa + it was nice to not feel like I was just another patient to get in and out

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Response from Di Davis, PALS Co-ordinator, Shrewsbury and Telford Hospital NHS Trust


Thank you for your kind comments which I will forward on to the therapy manager to share with the staff

Di Davis

Patient Advice and Liaison Service

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