"Thank you seems so inadequate"
About: Gloucestershire Royal Hospital / Accident and emergency Gloucestershire Royal Hospital Accident and emergency Gloucester GL1 3NN NHS 111 NHS 111 South Western Ambulance Service NHS Foundation Trust / Emergency ambulance South Western Ambulance Service NHS Foundation Trust Emergency ambulance Exeter EX2 7HY
Posted by Just129 (as ),
Thank you seems so inadequate but I can think of no other words to express my gratitude to the 999 operator and paramedics who came to attend to my son last Friday.
We were at my Father’s house when my son’s behavior caused alarm. It was later that I found out that this was due to an epileptic fit. When I called 999 the person I spoke to was fantastic, she asked me to give her information about my son – I was in such a state that even simple observations eg was he breathing seemed impossible for me. She remained very calm and explained how I should check for this and other signs. She stayed, and kept me, on the phone until the first responder car arrived, followed by an ambulance.
All the paramedics were fabulous, taking care of my son, and my Father and I, in our state of shock and panic. My son was taken to the Gloucester Royal Hospital where they put in motion the further treatment my son will need.
Whilst all the medical teams were lovely my absolute thanks go to the 999 operator who helped me to hold myself together in my panic.