"Gynaecology outpatients"

About: Royal Sussex County Hospital

I was seen in Gynae outpatients following a 2 week referral form my GP. The consultants secretary called me to arrange the appointment, as well as a pre- appointment ultrasound scan ( on the same day). It all worked smoothly- the scan was done by a trainee sonographer under the instruction of another sonographer. Both were polite, explained everything and respected my dignity. The over to the outpatient building where there was a bit of a wait- but this was clearly explained and an apology made. The consultant was very approachable, explained everything clearly. They had the scan result available and I was very impressed with the whole thing from start to finish. Joined up care, at its best- and with a smile. Thank you.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Royal Sussex County Hospital

Dear Louise, Thank you so much for your 5-star review of our Gynaecology and Ultrasound Departments. I am pleased to hear things went so well at what must have been a very worrying time for you. I will be delighted to pass your feedback on to both teams and I know they will be really grateful that you have taken the time and trouble to post this review. I do hope everything is going well for you. Kind regards, Andrew Harvey Patient Advice & Liaison Service

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful