"It is reassuring to see a much better service offered"
About: Kettering General Hospital / General surgery Kettering General Hospital General surgery NN16 8UZ
Posted by gemstone (as ),
We presented at A&E in mid-April at 7am for a blood transfusion for our daughter who has learning disabilities.
We were seen quite soon by a very competent doctor who managed to site a cannula quickly and efficiently which, in past experience, falls not far short of miraculous. He managed to arrange a place on the ambulatory ward rather than admit her to hospital which has been the case on two previous occasions. This suited everyone far better and having spent around 12 hours at the hospital we managed to leave at a reasonable hour after very successful treatment.
When there is usually so much to complain about we would just like to thank staff at a&e, ambulatory ward & observation ward for excellent care and service. It is reassuring to see a much better service offered than on previous occasions spanning the past 6 years.