"My visit to the Urgent Care Centre Rochdale"

About: Rochdale Infirmary

My name is Christina Pickston. I am 92 years old. I visited the UCC on Wednesday 15th April at around 4.45pm. I had a painful swelling on my elbow. I was seen by the practice nurse. They were gentle, respectful, treated me with kindness and dignity. I am a little deaf and so they made sure that I could see them at all times and that I could hear them. The nurse sent me for an X-ray. The porter who took me down there was so polite and really pleasant. Nothing was too much trouble for them. The practice nurse explained the results and then involved the doctor . They discussed the possible treatments with me and the follow-up care. Between the three of them they made my visit as pleasant as it could possibly have been. Thank-you to the practice nurse, the porter and the doctor.

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Response from Rochdale Infirmary

Thank you for taking the time to leave your comment regarding your visit to the Urgent Care Centre at Rochdale Infirmary. We are very pleased to read you were treated with respect, kindness and dignity; we are also pleased the staff were polite and pleasant. We will forward your comment to the department manager to share with the rest of the team.

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