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Breast surgery, ward 44

Story from nhs.uk

"Breast surgery, ward 44"

About: The Royal Victoria Infirmary

I was admitted to ward 44 on 8th April 2015 after lumpectomy and lymph node biopsy. I cannot praise the staff highly enough for my care. My very talented surgeon is an amazing person who immediately instilled confidence in me. They explained everything carefully and made sure that i understood all aspects of my treatment and care. Ward staff were caring and professional at all times. Despite being extremely busy they found the time to comfort others who were less fortunate than myself. In particular a nurse with 11 years experience of working on the ward showed that they really cared with more than one patient finding the time to chat and reassure patients about their treatment and care. Also a young domestic from the ward passed me as I was leaving the hospital after being discharged on 9th April and took the time to wish me well. It is these little things that make a good hospital outstanding! Well done RVI

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Responses

Response from The Royal Victoria Infirmary 9 years ago
The Royal Victoria Infirmary

Submitted on 15/04/2015 at 08:17
Published on nhs.uk on 16/04/2015 at 01:02

Dear Mrs Daly Thank you for posting your positive feedback on NHS Choices. We are very glad to hear that you were very happy with the care delivered by the Surgical team, ward staff, and domestic staff during your stay. The Trust strives to deliver the highest standard of care and patient experience at all times and we are very pleased to note that you felt our staff were caring and professional at all times. Your feedback has been passed onto the team on ward 44 who will be most grateful for your comments. Best wishes Matron Diane Henaghan

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