"excellent care ward 33"

About: University Hospital (Coventry)

I have just spent 3 days here and two on ward 33 after coming in with abdominal pain. I have to congratulate the hospital on the staff on this ward. I am scared if hospitals but they made me comfortable, at ease and the care was amazing. They took any worry i had seriously and handled it with compassion, explaining everything to me in terms i could understand. The staff made my stay enjoyable and not daunting at all. They are an absolute credit to the hospital. Massive thank you to them and also to the consultant for putting me so at ease and not overlooking anything.i hope if i have to come back in the future i will be lucky enough to be with these people again.

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Response from University Hospital (Coventry)

Thank you for providing feedback on you recent experience of Ward 33 at University Hospital, Coventry in April 2015. I am very pleased to read how staff made your stay enjoyable and reduced any anxieties or fears you may have had whilst in hospital. Compassion is one of our Trust values so it is particularly nice to read how you found the team compassionate and caring. I will pass your kind comments on to the Modern Matron for Ward 33 so they can be shared with the team on the ward, ensuring they get the credit they deserve. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff. Thank you for leaving your comments on NHS Choices. Communications Team University Hospitals Coventry and Warwickshire NHS Trust Telephone: 0800 028 4203

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