"Great hip replacement care at an unnamed hospital"

About: Princess Alexandra Hospital / Trauma and orthopaedics

(as the patient),

My personal experience of this hospital is in direct contrast to the ratings of 'Weak' and 'Fair' shown elsewhere. At no time was I left waiting for an unusually long period for anything: X-Rays, Blood tests, general assistance, all were completed in a timely fashion. At all times I was treated with respect and all my questions were answered. Without fail, all of the health care professionals that helped me during my time at PAH for my hip replacement were courteous, well informed, helpful and determined to help me through my experience.

It would be unfair to pick out any individual, so my thanks go out to the entire staff of Tye Green ward and to the surgeon and the anaesthetists and other clinical staff that did such a professional job. I am already 100% better than before I went into hospital and things are improving all the time.

I have nothing other than total respect for these people and this institution.

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Response from Shahid Sardar, Head of Patient Engagement, Patient Safety and Quality, The Princess Alexandra Hospital NHS Trust

At The Princess Alexandra Hospital NHS Trust we strive to provide the best possible care and to meet the expectations of all of our patients and so we would like to thank you for your positive comments about your local NHS.

If ever you need any help with your care or feel you have any questions which remain unanswered, please do call us on 01279 827084.

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