This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Exceptional staff"

About: Sandwell General Hospital

I attended Sandwell A&E department with a head injury yesterday. The wait time was short; the triage process seemed very efficient. I was seen in the fast track area and given a thorough assessment by a very nice nurse practitioner who immediately consulted with the senior doctor about my symptoms. At all times, I felt confident in the team's abilities, treated well and with respect. The fast track team worked well together; they gave plenty of information about what was happening now and what might happen next. The x-ray team were the same, as was the person who did a CT scan. I cannot commend this team more highly; well done, guys.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sandwell General Hospital 9 years ago
Sandwell General Hospital
Submitted on 15/04/2015 at 16:12
Published on nhs.uk on 16/04/2015 at 01:00


Thank you for sharing your positive experience at Sandwell General Hospital with us. I am pleased that you were seen by our A&E team in a timely manner and that the staff made sure that you were fully informed. I will pass on your positive comment to the team as I know this will encourage them in continuing their good work. Best wishes, Rachel Barlow, Chief Operating Officer

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k