"A.E and treatment room"

About: Kingston Hospital

please note this is to be carry on from page one, ... ...i had my x-ray and my brother push me back to the treatment room, to where i sat until 5.15, brfore the docter came back to me, told me that A,E should of done a x-ray, any how the docter told me and my brother that they have been waiting for the bloodys to come. again my brother had to find out what the hell was going on. the truth was that they had forgotten me, againg. when i finlly the docter came back they said that i have to have ECG, and some more bloods done, so they told me to go into a treatment room,where they try to give me a ECG , sorry to say that they did not have a clue what to do, they kept running of to ask what to do next. they said that they needed try to take blood from me, they inserted an needle near my thump , which they then bend my hand back to do so, which was very painful, sorry to say , they could not get any, so they went of again to ask what to do next, now 6 ishpm., they had left me sitting on a chair . i then call for my brother who came to help me to lay on the bed, as i was going to pass out, then the docter came back i told them that i was going to pass out and i had to call for my brother to help me to lay down on the bed, . the docter then told me that they have to do it again, i was in so much painfrom the last time, any how they then try on the other arm, agan bent my hand right back to do it, again, as they were not sure what to do they ask a some one to do, ..to find out that the nurse was still stadying to be come one, i was not happy, i was so fighten, and up set. on how i was treated, i was told to up my painkiller that the painclinic had given me. and then sent home, no treatment was given, on the 1st of march i had a call to come and have a MRI scan, they were so kind and helpful. , on the 3rd of march i had to call out 999 as i was in so much pain,in my chest. had pin^needles in arms leg ,i had given a urine sample, for testing. the docter in AE was so rude to me.told me that i had got an infection in my unrine, and gave me mediction to take, and told me that i should of gone to my GP., and that i was blocking a bed for some one who needed treatment,and that they were going to send a letter to my GP.. have in mind it was 3,30am and i was the 3rd person there. i am sorry to say that pains in chest means i need help.. they told me that i should of go to my GP . they then told me that i had an infection in my unrine, and gave me medication,then told me to go home,. i was in pain, intears, and had to go home on the bus, the bus driver wanted to send for help, as i was in no fit state of mind.. when i got home i found out that the medication was made out to some one esle, which had been cross out. and my name put on in ink. i had to look it up to make sure it was ok to take. . in 5 days later i went to my GP and told her how i was treated.

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Response from Kingston Hospital

Really sorry to read your comments, please can you email comms@kingstonhospital.nhs.uk and provide us with an email address and phone number so that our Patient Advice and Liasion Service can get in contact with you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful