"The ward was spacious and very clean."

About: Churchill Hospital

(as the patient),

What I liked

The ward was spacious and very clean.

What could be improved

I cannot fault the pre-op care I received by nurses and doctors, however when I was a patient on the ward, some of the nursing staff seemed to be void of any compassion. I wasn't afforded any dignity or privacy, and felt I was a nuisance if I needed help. It was actually quite a distressing experience. However,saying that the night staff were efficient, calm and caring - they treated me like a person.

Anything else?

If you have had bowel surgery, as lots of us had, the food is not going to help in your recovery!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Churchill Hospital

We are so sorry that you were unhappy with your experience of nursing care at the Churchill Hospital. If you would like to get in touch with us in person to discuss this issue further, please do call our Patient Advice and Liaison Service,

Monday to Friday 9.00am - 4.00pm on 01865 221473 or email PALSJR@orh.nhs.uk.

  • {{helpful}} of {{total()}} people think this response is helpful