"One year old with high temp"

About: Colchester General Hospital

We went to our gp who ignored our concerns and ended up in a and e with our son. The staff were so caring and listened to all our concerns. The Dr took blood samples and informed us of a possible infection and informed our consultant in outpatients. Within 12hours we were contacted by a Consultant who wanted to assess him. They are the nicest Dr we have ever encountered. He was assessed and admitted with a temp of 40.3. The nurses and Dr's were superb caring for him throughout the night and putting my concerns at ease and I trusted their opinions. After a cannula, iv antibiotics and then oral antibiotics pre and post stay we are home and we feel so grateful that we were treated with such care and respect.

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Response from Colchester General Hospital

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers. I would like to send your comments to the staff concerned, could you email me, using the reference “+ve Comment on Children's & Adolescent Services at 09/04/2015 14:33:42 ”, please so we can pass on your good wishes? We have a quarterly At Our Best Awards scheme which recognises staff achievements and thanks them for what they do. It has a team category, an individual and a volunteer category. You could enter the team/the person you were kind enough to write in about, by clicking here: http://www.surveymonkey.com/s/At_Our_Best_Awards Many thanks Paul Searle, Head of Communications Colchester Hospital University NHS Foundation Trust info@colchesterhospital.nhs.uk

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