"Distressed about grand daughter"
About: Aberdeen Royal Infirmary / Dermatology (Skin Conditions) Aberdeen Royal Infirmary Dermatology (Skin Conditions) AB25 2ZN NHS Grampian NHS Grampian
Posted by Les1 (as ),
My Grand-daughter now aged 18 months developed a skin condition around 8 months ago, August 2014. Unfortunately the condition has deteriorated to the extent there have been numerous visits to the GP which has resulted in various prescribed creams, including on one occasion a bulk supply of Herpes tube ointment, which caused great pain as you may imagine, why this was prescribed for a baby in my view needs investigation. The baby was getting into distress with really bad body sores. A request was made to the GP for urgent support by having a Dermatologist at Aberdeen Royal Infirmary view the condition. The answer to this was a referral letter would be sent, this takes weeks for a response and to our horror up to 9 months for an appointment at ARI. The GP had a view this baby's skin condition was not urgent, that needs investigation. We were so upset at this situation I offered to pay for Private care, the GP after another week had a letter delivered to Albyn Hospital, more shocks when they telephoned my Daughter in Law to say they do not see infants under 3 years of age, it was a fact that the GP did not know! In the meantime very quickly a letter was generated by NHS Grampian taking my Grand Daughter off the NHS waiting list, that was the fastest reaction we have seen!
Meanwhile this little girls skin condition deteriorated. On contacting the GP unit about this situation at Albyn Hospital there was no apology, the infant was put back on the NHS Grampian waiting list.
I made enquiries including finding this internet site, to find a serious failure of rapid Dermatology response care in NHS Grampian and in fact Scotland, the waiting times are scandalously long way beyond the political posturing time-scales.
I write this after being told that despite a further plea my little Grand-daughter will have to suffer further until a GP relents and takes appropriate steps to get a now very urgent appointment with a Dermatologist. I have told my Family about this disgraceful situation and my son to take his baby to Accident and Emergency as it seems the system here in Aberdeen is in melt down, I am distressed that a baby is treated in this manner and welcome a full investigation. No person especially a baby who cannot explain their discomfort should be treated this way. I also feel GPs and ARI should be held fully accountable for any delay tactics causing further unnecessary suffering and long term affects in health as a result of inaction.