"The trauma was overwhelming"

About: Golden Jubilee National Hospital / Cardiac Surgery

(as a parent/guardian),

My 19 year old son went in for a replacement of a pacemaker that he had since he was five. Routine they said. Firstly, his cardiologist didn't even know he was in for surgery. Then they changed anaesthetists. It was done by a top surgeon, the surgeon he had been under since he was a toddler. It took hours when it should have been an hour, and when I went to the recovery room to find him I was informed by the anaesthetist that although he had aministered anaesthetic, my son could remember and tell us everything that happened. From the cutting to the pulling every little detail. The anaesthetist appologised and even gave us a letter of apology, but what was that to a 19 year old boy. My son was never the same again. The trauma was overwhelming. Some months later he contracted a bacterial infection in his heart which I was told he had had for a while. Sadly it took my sons future. So no, I am one person that doesn't think the Jubilee is great.

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Response from Christine McGuinness, Communications Manager, Golden Jubilee National Hospital

Dear pikka

We are very sorry to hear about your son's experience at the Golden Jubilee National Hospital, which must have been very upsetting.

We aim to create an environment of continuous improvement and welcome all feedback, good or bad, to help us achieve this goal. As Patient Opinion is anonymous, this means that we cannot comment on the specifics around your son's experience.

To help us investigate this fully, I would be grateful if you could contact us directly in order that we can discuss the specifics of your son's case. You can contact me on 0141 951 5195 or you can email me at comms@gjnh.scot.nhs.uk.

Kind regards,


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