"Critical Mass II"

About: Royal Berkshire Hospital

During the last three years of cancer treatment, comprising swift diagnosis, chemotherapy, surgery, radiotherapy and various surgeries at The Royal Berkshire Hospital I have encountered several medical services. The medical professionals have consistently extended great care and effectiveness within the available time frames and environment. As my family observed ‘It may not be the best looking of hospitals but they do a good job’. Appointment and initial computer says no issues aside RBH seems fairly joined up. There is good reason why their infection rates remain comparatively low. Throughout treatment I have received dignified care, alongside genuine concern fostering superb outcomes. During all major operations my incredibly skilled surgeon has even visited the ward on his day off. Having close family members being simultaneously treated for the same BRCA gene related cancer in two other medically advanced countries I greatly appreciate my comparatively seemingly seamless NHS treatment has been ‘gold standard’ and free. Recently having moved home and health authorities I remain indebted to the dedicated staff at the RBH. I am especially appreciative of my talented surgeon, oncologists and the breast cancer nurses, the often unsung heroes of our precious NHS.

Story from NHS Choices

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Response from Royal Berkshire Hospital

It is encouraging to read your positive feedback relating to the cancer services you have experienced here at the Royal Berkshire Hospital. We work very hard to ensure that all our patients receive timely yet effective services of a high standard, and it is reassuring to hear that you experienced genuine concern and dignified care whilst undergoing treatment with us. Thank you for taking the time to write your thoughts on NHS Choices. We will ensure that those mentioned in the feedback are made aware of your very kind words. We would also like to take this opportunity to wish you well for the future.

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