"I felt completely at ease"

About: Queen Mary's Hospital / Gynaecology

(as the patient),

I attended QMH hospital today as an outpatient. I was very nervous about my appointment and was feeling quite anxious.

As I came in to women's ultrasound I was put completely put an ease by the amazing receptionist (unfortunately I didn't catch her name). She was very professional but friendly, she greeted me with a warm smile and told me not to worry about my procedure.

As I went in for my appointment the sonographer Margeret also greeted me with a smile and explained what was going to happen (which through previous experience is not always the case). I felt completely at ease.

So I would like to thank the team at womens ultrasound, Queen Mary's Hospital for doing a fab job day in and day out and making my experience a positive one.

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Response from Queen Mary's Hospital

Thank you for this lovely feedback of the Ultrasound Department, it will be passed onto the staff. Reading that you felt completely at ease and that the staff members were professional, friendly and had a warm smile is just so heartening. With best wishes The Communications Team

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