"More than satisfactory outcome of a short surgical..."
About: City Hospital campus City Hospital campus Nottingham NG5 1PB
Posted via NHS Choices
I underwent prostate surgery last week [with an overnight stay] and have just had my catheter removed in the day case unit. The best experiences were the painless and stress-free surgery itself under spinal anaesthetic plus supplementary sedation, the efficient logistics [appointments, visits to clinics, pre-op assessment, ward transfer and readmission], and, of course, a successful outcome. I would have welcomed more attentive post-op nursing care overnight as well as a quieter, calmer ward environment. I noticed that the more senior staff were sometimes pre-occupied with form-filling and report-writing, leaving less-experienced juniors to perform the rather delicate procedures. Some but not all staff established an appropriate personal relationship with me as a dependent and slightly anxious patient briefly passing through a busy ward with many more needy souls to attend to. I needed to have paid more attention to the procedural information that was provided: staff might check that patients have actually received and understood the instructions and advice given, and encourage questions.