About: Good Hope Hospital

Have came in to maternity with concerns for my unborn baby had some traces done and baby was found to have some deceleration a and sleepy was put forward to see consultant whose me feel like I was making it up and asked me do I think I really need sertraline and was said to induce me 2 days before due date however scans showed baby was fine had some concerns also because I was taking sertraline. For depression and could rarley get access to the specialist midwife for depression however the midwifed on labour ward was fab also was put in a room with mom and dad with twins screaming all night staff in and out with lights on full throughout night plus I have a baby who won't settle and wanted to feed 24 seven and when they come in they are loud and clanging and banging and waking him up plus 24 hour access for visitors is a joke what new mother wants one visitor after another anyway 1 very stressed mother due to go home tomorrow so to use this service again no thanks however my baby was born safe and well so that's a bonus

Story from NHS Choices

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Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust

Dear Anonymous

Thank you for posting your comments about your experience in our Maternity Service at Good Hope Hospital.

May I firstly congratulate you on the safe arrival of your son.

I am sorry to read that some aspects of the service you received was below the standard you expected.

So that I can look into your concerns in more detail, and highlight them appropriately, I would require some more information.

Could I please ask you to contact me at your convenience on 0121 424 0808 or by email:


I look forward to hearing from you.

Kind Regards

Marie Helebert

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful