"hospital admissions"

About: Sunderland Royal Hospital

I am regularly admitted to hospital and have constant uti. Infections and get kept on antibiotics while iv been due to so many allergies and many of times iv had medication given to me which is on the system I have at least 12 -14 allergies and all of them are on system and I still get them giving do people just not look I have had a few stays on practically all wards but the only decent wards are b20 after getting well looked after for 3 weeks until took to d41 which couldn't fault them they were fab was on d41 for 19 weeks couldn't fault any of them up there from the sisters the nurses health cares cleaners and physio also ot never had a problem on either b20 or d41 also got but on e53 two weeks ago after getting transferred from d44 n wasn't we pleased some of the staff are lovely but also some are rude and I must say one of the matrons has been fantastic few times we've had problems and they have dealt with it as soon as they could and said to my father any problems contact them straight away

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Response from Sunderland Royal Hospital

Thank you for taking the time to leave a review on the NHS Choices website. It is important that we hear about our patients' experiences - both good and bad. We are sorry that you have experienced problems with regard to medications being given to you despite suffering from allergies. You mention that you have discussed some aspects of your care with a matron and it may be that she has already picked this up however it is important that we can understand why this has happened and we would like to look into this further. If you would like us to do that, please contact the Help and Advice Service (helpandadviceservice@chsft.nhs.uk) with your contact details and they can liaise with the relevant staff on your behalf.

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