About: Trafford General Hospital Trafford General Hospital M41 5SL
Posted by Anonymous
The waiting time is understandable, but rude and unaccomodating staff and ill trained nurses and doctors are not.I had to visit the Urgent Care centre for an unorthodox reason - my usual clinic had closed early and following surgery, I had to see a nurse every day. Whilst I explained this to the triage nurse and told them I was prepared to wait as long as it takes because I knew I was not in desperate need of attention, the nurse rudely told me I was in the wrong place but they would see to me. Four hours later, when I was seen to, I was shocked by the unprofessional behaviour I witnessed. Whilst I do not want to go into details, I was shocked by the audacity of a member of staff to enter the room without my permission whilst I was being treated for an issue. Furthermore, the nurse that was treating me seemed unsure of themself and did not make me feel like I was in safe hands.Regardless of this,I cannot forgive the unprofessional behaviour of the member of staff and for that reason alone I would never recommend this service to anyone.