"The Pain Clinic was clean and ..."

About: Royal United Hospital

(as a relative),

What I liked

The Pain Clinic was clean and tidy with a friendly reception lady.

What could be improved

I was unimpressed with the doctor who is always late for my three appointments by aleast 10 mins and have to wait another 10 mins while he make a cup of tea for us before our sessions, he tend to day dream during our meetings which I lost my faith on him. Another doctor is not a good doctor by laughing too much and telling me his problem with his thumb during our meetings and have shocking hand writing skills!

Anything else?

One of the doctors need to improve his hand writing and spelling too! I had to re write my name and address on the prescription form written by the doctor as the chemist was unable to read his hand writing, this happens twice, this is a joke having to do that.

Story from NHS Choices

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