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"A very positive experience"

About: Leicester Royal Infirmary

I was admitted to LRI at end of January with what turned out to be a neurological condition. Throughout my stay, mainly on a neurological ward, I experienced excellent nursing and medical care. It was impressive and reassuring to be seen and reviewed each day, including weekends, by a Consultant, each of whom displayed an in depth knowledge of my condition . Ward nurses were not just technically competent but kind and compassionate. The range of investigations I required brought me into contact with a range of other staff, all of whom were very professional and caring. As I began to recover I was also seen by other staff members, including Pharmacist, Occupational Therapist and Physiotherapist and again, all were excellent. Although my condition was potentially serious, I felt at all times that the staff were totally committed to ensuring that I received the correct treatment, and at the same time communicating clearly with me and my family at all times. I am extremely grateful for the excellent care I received whilst in Leicester Royal Infirmary.

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Responses

Response from Leicester Royal Infirmary 9 years ago
Leicester Royal Infirmary
Submitted on 07/04/2015 at 15:06
Published on nhs.uk on 09/04/2015 at 01:02


Dear Elizabeth, Thank you for taking the time to post your comment. We are really pleased to hear how well you were cared for whilst in the Royal Infirmary. Your feedback is much appreciated and has been shared with the teams involved in your care. We hope you are continuing to recover well. Kind regards, Communications team, Leicester's Hospitals

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