About: Bmi - The Blackheath Hospital

Agree with most of what a previous review stated: • Significant delay in obtaining an operation date through receptionists when we agreed a 2 week window with consultant- was then given a slot out of this window! • A feeling of being rushed out of the appointment • No medical notes being retained during meetings, leading to us repeating who we were, what the problems were and so on at each meeting which was ridiculous! -definitely won't be coming here again. Lack of personal care and overall didn't feel very relaxed for my operation which is in the next month.

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Response from Bmi - The Blackheath Hospital

Thank you for posting your feedback, we are sorry to read that you are unhappy with our service. Please could you contact the Quality and Risk Manager at The Blackheath Hospital on 0208 2974500, so we can investigate each of your points further?

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