This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"A Caring Hospital"

About: Royal Surrey County Hospital

I recently had a gall-bladder removal and Endoscopy procedure at the Royal Surrey and would like to say a huge thank you to all the staff who dealt with me in both of these fantastic units. I was very anxious about the whole procedure and, if the recent press were to be believed, I was going to receive a negative experience. How wrong this turned out to be! I met nothing but kindness, patience, professionalism, empathy and a first-rate quality of care. All aspects of my hospital stay seemed to flow like a very, well-oiled machine and I honestly can say that I was very impressed.Thank you for providing this online opportunity and hopefully some of my gratitude might reach some of the professionals who treated me.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Royal Surrey County Hospital 9 years ago
Royal Surrey County Hospital
Submitted on 14/04/2015 at 10:49
Published on nhs.uk on 15/04/2015 at 01:00


Good morning, We are delighted that you had such a positive experience and thank you for taking the time to write a review. This is great news and i will be sure to pass your kind words onto the department to share amongst colleagues. I hope you are recovering well.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k