"All staff, from porter to consultant ..."

About: Royal Bournemouth General Hospital

(as the patient),

What I liked

All staff, from porter to consultant could not have been more friendly or attentive. Doctors introduced themelves by first name only, which is a nice touch. Good attention to infection transmission - was routinely tested for MRSA twice. I recovered from angiogram amazingly quickly - incision puncture totally invisible after 5 days, and no pain or bruising whatever. All very much less traumatic than feared.

What could be improved

Even food is showing signs of improvement, although vegetables waterlogged and soggy.

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Response from Royal Bournemouth General Hospital

Thank you for taking time to give us such good feedback on your experience at the Royal Bournemouth Hospital. We are really pleased we made you feel so well cared for and you are recovering well from treatment.

We have passed on your comments to all the team involved. It makes a big difference for them to receive this kind of feedback.

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