"Friendly, caring and professional"

About: Leicester Royal Infirmary / Plastic surgery

(as the patient),

I arrived early for my appointment and was called before my appointment time by Nurse Donna. I was then seen by Matt Smith the Plastic Surgeon who explained everything to me about my surgery.

Both Matt Smith and Donna were Caring, Friendly and very Professional and made me feel at ease.


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Response from Communications Officer, University Hospitals of Leicester NHS Trust

Dear Wendyo,

Thank you very much for taking the time to post your comment and share your experience with us.

We are delighted to hear that your care was efficient and professional - we have passed this feedback directly onto Matt and Donna, plus the wider team. I'm sure it will mean a lot to them all:-)

Best wishes

Laura Mort

Communications Officer

  • wendyo thinks this response is helpful
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