"Venesection "clinic p""

About: New Victoria Hospital / Haematology

(as the patient),

I have been attending this clinic for over a year now and I would just like to praise the staff for everything they do. I have always been treated with the best care, kept up to date with information and appointments are given well in advance and I never have to wait when attending. The staff need praise when it's due and in this case it certainly is. Keep up the good work.

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Response from Lorna Gray, Patient Experience, Public Involvement Project Manager, NHS Greater Glasgow and Clyde

Dear Good Work

Thank you for taking the time to give us your feedback. We are out and about over the next week but will respond to your properly when we get back.

If you have something urgent you want to raise can we suggest you contact the Patient Advice and Support Service at http://www.cas.org.uk/about-us/partnerships-services/cab-service-partners/patient-advice-and-support-service or through your local Citizens Advice Bureau.

Thank you.

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