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unbelievable

Story from nhs.uk

"unbelievable"

About: Warwick Hospital

My daughter and partner involved in horrific car accident, taken to warwick A&E. Doctor confusion over their names, not even sure who the doctor was talking to, dicharged them after 4 hours. They both ended up at JR hospital A&E next evening, one diagnosed with fractures the other with a heart condition. Appalling to have to endure the pain they were in, police couldn't believe they had been discharged. All thanks to doctor at JR hospital for all their help and care. Never ever want to enter Warwick A&E ever again.

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Responses

Response from Warwick Hospital 9 years ago
Warwick Hospital

Submitted on 02/04/2015 at 11:23
Published on nhs.uk on 03/04/2015 at 01:00

On behalf of the Trust I am very sorry to hear about your daughter’s and partner's experience. We would like the opportunity to investigate thoroughly and respond to the issues that you have raised. In order to do this though we will require further details to help us establish what happened with their care, therefore please could you contact our patient experience team on 01926 600 054. Yours sincerely, Karen Mitchell, Matron for A&E

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