"Being Discharged From The Sett in Northamptonshire"

About: Northamptonshire Healthcare NHS Foundation Trust / Eating disorders

(as the patient),

I was an informal inpatient at The Sett and received treatment for an eating disorder for nearly 12 weeks. I was admitted at a very low weight and was very poorly. The staff and support of the whole team at the sett helped me to improve my physical health massively and help manage and cope with my thoughts. I also suffer from anxieties and depressive thoughts, and when I wasn't physically in crisis and I could manage my eating by following a meal plan.

me and my family felt that certain aspects of my treatment plan should be changed to help me manage and cope with my anxieties much better, but I was told that I had to follow a very specific and rigid care plan for eating disorders with no flexibility, which me and my family did not feel was necessary for me. As in informal patient, it felt that mine and my parents views were not taken into consideration when deciding my treatment. When I challenged the fact that my care plan was not individualised with my consultant, I was met with hostility inmy opinion and little explanation and reasons behind the decision.

Shortly after this, I was told I was being discharged from The Sett, without even had overnight leave. I expressed my wish to at least being able to quickly stagger my discharge by taking leave whilst still being a patient at the sett so I can still get support from them if I feel it was necessary which I was then told I was not allowed to despite my anxieties being taken into account.

I feel I was treated unfairly and I feel abandoned by the sett for questioning certain aspects of my treatment.

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Response from Deputy Director of Nursing, Northamptonshire Healthcare NHS Foundation Trust

Dear Sir/ Madam,

Thank you for taking the time to provide us with your feedback. We regret that you felt that there wasn't enough time for you to work through your plan at the Sett.

On reviewing your feedback, we are glad that you felt that the initial response from the Sett was useful and you made a good recovery. However, you then felt that the Sett did not have the necessary flexibility to deal with your discharge, and that the views of yourself and your family members were not listened too. We apologise for this and hope that we will have the opportunity to speak with you (or a member of your family) to see how we can support you and your recovery further.

If you would like to talk to us please contact our PALs manager James Allan on Freephone telephone: 0800 917 8504 or

e-mail: pals@nhft.nhs.uk

Once again thank you for bring this to our attention.