"referral process dysfunctional and wasteful"
About: Queen's Medical Centre Queen's Medical Centre Nottingham NG7 2UH
Posted by Anonymous
so far, the referral process has been thoroughly dysfunctional and wasteful: First, I was not able to change an appointment on the site but it was cancelled by default, so GP had to refer again; now I am not able to book appointment at all! - and that is not even mentioning the letter from the Consultant saying I could phone and re-book and a less than helpful ENT admin (referral to Voices Clinic) - resulting in zilch.