"Friendly professional staff"

About: The Great Western Hospital

(as the patient),

What I liked

Friendly professional staff

What could be improved

The food was horrible, especially cold hard toast every morning.

Anything else?

The cleaning could be improved. Instead of cleaning around items why not pull them out (they are all on wheels) and thoroughly clean. Just take a look at the corners of the ward and you will see dirt that has probably been there for a long time.

Story from NHS Choices

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