"Wansbeck A@E Dept"

About: Wansbeck Hospital

After suffering from very painful back pains starting on Saturday morning, till they became excruciating back pains yesterday afternoon, I went to the A@E dept, Despite the area being very busy, within minutes I was seen in the rapid assessment room and the care and attention I was given by all the staff involved was just wonderful. I was sent for a CT scan which showed a small kidney stone which will be treated. I have nothing but praise for the staff with the care, compassion, and patience that they show to everybody, and once again I say 'Hats off to the staff of Wansbeck Hospital and Northumberland NHS'.

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Response from Wansbeck Hospital

Dear Georgina, What a lovely review for the busy and committed emergency care team at Wansbeck ..... Thanks for taking the time to share it with us. You must have been in considerable pain, I am so glad the team were able to get to the source of the problem quickly. It is very reassuring to know that during your visit you witnessed staff providing high quality and compassionate care to everyone in the department - it is exactly what we want to see across all the hospitals that make up Northumbria Healthcare. Your kind words mean a great deal to us and we will ensure that they are passed on to the teams involved in your care. Glad your local hospital did you proud Georgina and we look forward to welcoming you back should you need us in the future, Annie

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