I was offered an appointment for my daughter's two year developmental check, when she was two years five months. I understand the service is busy - was not too bothered by the delay. Initially offered an appointment that I needed to reschedule due to work - once this was finally rearranged I received a phone call on the morning of the arranged visit and was told the Health Visitor was ill and she would contact me on her return to re-arrange. I heard nothing, and found out that she had left the service. It was at least a couple of weeks before I received another appointment through the post (I had mentioned to a work colleague that I had heard nothing and as she worked in the team was able to ask someone to contact me? ! ) - but I needed to reschedule, again, despite leaving message about days I could and couldn't do. So, I called and left a message to say I needed to cancel, and was advised I'd receive a call or an alternative appointment - I have heard nothing. It is a really, really bad service and it is a good job that I am not an anxious mother with any concerns about my daughter. I wish to decline the developmental review - not that anyone has tried to rearrange one with me? ! My daughter is now almost 2 years 7 months.
"Arranging a 2 year developmental check..."
About: Norfolk Community Health and Care NHS Trust / Health visiting Norfolk Community Health and Care NHS Trust Health visiting NR1 3FR
Posted by wonderland (as ),
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