"Doctors were useless"

About: Medway Maritime Hospital

I went to A&E twice in one week as I was first advised to by a nurse, as I was suffering with a lot of pain and the nurse that told to go, was worried I was having an early miscarriage. When I got to A&E I got sent to Medocc and the person who saw me at 11:30pm (45 minutes later than the appointment) they just sent me home. Then I went a few days later after phoning 111 about the problem and they told me to go to A&E within an hour, once I got there I was yet again sent to Medocc and had to wait until 4 hours to see someone. When the Doctor saw just gave me some tablets ones which contains penicillin which I told them at the beginning I was allergic to. Now I have to go to a walk in centre, or my GP to find the correct answer as nobody at the hospital was doing proper checks for me.

Story from NHS Choices

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Response from Medway Maritime Hospital

Response from Medway Community Healthcare who run the MedOCC service: As an organisation we pride ourselves on delivering quality care, and we are sorry that on this occasion we have failed to meet your expectations. We would be happy to work in partnership with Medway NHS Foundation Trust, to investigate the concerns you raised within your review and respond directly to you. If you would like us to do this, please email: medwaycustomercare@nhs.net

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