"Disorganised Management"

What sort of NHS are we running? Ramsey Winfield Hospital, a private hospital, taking NHS money to provide NHS treatment rang me today. "Sorry, Your three month old appointment to have a simple back procedure ( facet rhizotomy) next week can't be done because we just found out we haven't got the kit to do it. We've not done it here before. We'll look into it and let you know"

Story from NHS Choices

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