"Diagnosis of kidney cancer"

About: Royal Victoria Hospital (Folkestone)

We were unable to sit with my father whilst awaiting his appointment. We were removed twice from unit due to lack of space. Doctor had not looked at his notes. He sat there over an hour in his dressing gown for a procedure he didn't need. If only someone had looked at the notes. It could have saved two and a half hours before being told he had cancer. No relatives there with him and just given a leaflet. It's not an every day occurrence to be told you have cancer but doctors forget that !! We now have many questions unanswered.

Story from NHS Choices

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Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust

Thank you for feeding back, and iwould like to follow this through with you, please do email me on julie.pearce1@nhs.net

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful