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"Gallbladder Surgery"

About: William Harvey Hospital (Ashford) / General surgery

(as the patient),

I had my gallbladder removed after 6/7 months of constant pain and alot of hospital admissions. Being passed from pillar to post from different surgeons. Was told it could be done at my local hospital, then a few weeks later I was admitted again and then was told another surgeon had to do it, so he sent me home to wait for a date etc.... then I was admitted again about 4 weeks later with agonising pain to then be told I had to have the operation at a London hospital, I stayed in hospital for a week on IV medication. I was admitted about 7-10times in the 6/7 months of having gallstones. The day before being discharged I was told the original surgeon could now do the operation at my local hospital. So in December 2014 I finally had the surgery and all going well but I'm not happy with the way the hospital and surgeons had treated me.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 9 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 06/04/2015 at 18:04
Published on Care Opinion at 20:04


Thank you for providing us with feedback, and I am sorry to read about your experience and delay in carrying out the surgery. I do hope all has subsequently gone well for you. Please do email me and we can find out more about the reasons for the delay in clinical decisions made.

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