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Excellent service

Story from nhs.uk

"Excellent service"

About: Gravesham Community Hospital

I attended the MIU after my son injured his knee playing ice hockey. I fully expected a wait of Darenth Valley A&E proportions however found only one other person already waiting. We were booked in and seen very quickly & our wait for the radiologist was negligible. Very swift diagnosis of the problem & good info on interim care pending referral to the fracture clinic at DVH. If I have one criticism, it is that the unit is not open 24/7, including radiology. I'm certain that if it was, it would take some pressure off DVH. This is, of course, not down to the staff who work there who are a credit to the NHS.

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Responses

Response from Gravesham Community Hospital 9 years ago
Gravesham Community Hospital

Submitted on 30/03/2015 at 09:37
Published on nhs.uk on 31/03/2015 at 01:01

Hello, Thanks for taking the time to tell us about your recent visit to Gravesham Community Hospital Minor Injury Unit with your son. We're pleased you were seen quickly, that your son's knee problems were diagnosed and that he was given the necessary information on care pending referral to the Fracture Clinic at Darenth Valley. For your information we are unable to open the Unit 24/7 as we are only commissioned to provide this service on the following days/times: The MIU is open 8am to 8pm, every day of the year. X-ray is available: 8.30am to 7.30pm Monday and Tuesday. 8.30am to 5pm Wednesday, Thursday and Friday. 10am to 4pm Saturday and Sunday. Best wishes Customer Care Team Kent Community Health NHS Trust Tel: 0300 123 1807 Email: kcht.cct@nhs.net Website: www.kentcht.nhs.uk

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