"Caring and professional at East Surrey A&E"

About: East Surrey Hospital / Accident and emergency East Surrey Hospital Accident and emergency RH1 5RH

Posted by Extremely grateful patient (as the patient), 2 years ago

From the moment I was brought in by the ambulance team, the nurses were kind and caring - they did everything they could to make me comfortable.
The doctor who was assigned to me was exceptional - I was confused and couldn't make sense of anything, but she was patient and very professional in her treatment and bedside manner.

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Responses

Response from Nicola Shopland, Divisional Chief Nurse for Medicine, Surrey and Sussex Healthcare NHS Trust 2 years ago

Dear Extremely Grateful Patient
Thankyou for your feedback about your experience in A&E. The team work hard to ensure our patients feel reassured and safe in the department. I will pass your comments onto the department.
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Story summary

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Initial feelings:

confused

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