"Caring and professional at East Surrey A&E"

About: East Surrey Hospital / Accident and emergency

(as the patient),

From the moment I was brought in by the ambulance team, the nurses were kind and caring - they did everything they could to make me comfortable.

The doctor who was assigned to me was exceptional - I was confused and couldn't make sense of anything, but she was patient and very professional in her treatment and bedside manner.

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Response from Nicola Shopland, Divisional Chief Nurse for Medicine, Surrey and Sussex Healthcare NHS Trust

Dear Extremely Grateful Patient

Thankyou for your feedback about your experience in A&E. The team work hard to ensure our patients feel reassured and safe in the department. I will pass your comments onto the department.


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