"Good experience of Kingston Maternity Services"

About: Kingston Hospital / Maternity care

(as the patient),

I had a wonderful experience giving birth to my son at the Malden Suite of Kingston Hospital recently.

The incredible midwives there were warm and encouraging throughout - when I arrived in labour, feeling tearful and overwhelmed, the first thing I was given was a hug before being checked that both the baby and myself were in good health.

From there I was moved to a birthing pool in the Malden suite; the room felt private, clean and comfortable and not too hospital like. I felt respected and totally safe and looked after all the way through the birth and the aftermath - in fact I didn't interact with a single staff member who I wouldn't describe as kind, compassionate and professional. Somehow they managed to make a gruelling experience feel like a really positive one.

The postnatal ward wasn't quite as nurturing but I certainly don't have any complaints - I was always helped when I asked for help and we were checked on regularly.

Overall my baby and I were both given fantastic care and I wouldn't hesitate to recommend Kingston to anyone interested in giving birth there.

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Response from Kingston Hospital

Congratulations on your new arrival. Many thanks for taking the time to give us your feedback. We will forward your thanks to our Maternity Unit.

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