This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Rude doctor in the oral department"

About: City Hospital (Birmingham)

I went to the hospital where I had to be seen by the consultant, and as soon as I entered the room the consultant said ur back again after three years and if it's the same problem there is not much I can do. I tried explaining my signs and symptoms however the consultant didn't show any empathy and was very rude, asking me what I want them to do. I was very disappointed that I was spoken to with abrupt and loud tone of voice. The consultant also made facial expressions whilst touching my mouth if they were going to catch something. I was so angry and left the hospital therefore I requested to see another consultant for his opinion.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from City Hospital 9 years ago
City Hospital
Submitted on 31/03/2015 at 10:24
Published on nhs.uk on 01/04/2015 at 01:00


Thank you for your feedback. I am sorry that you did not get the treatment with respect. This behaviour is unacceptable . Would you please email the incident to our Patient Advice and Liaison Services via swb-tr.pals@nhs.net so that we can investigate this further? Thank you, Toby Lewis, Chief Executive.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k