"Everyone was so nice to me"

About: The Princess Royal Hospital / Accident and emergency West Midlands Ambulance Service NHS Foundation Trust / Emergency ambulance

(as the patient),

I had a car accident. I was hit by a car while I was cycling. Straight away I was taken to the Princess Royal Hospital in Telford.

Everyone was so nice to me and they took good care of me

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Response from Di Davis, PALS Co-ordinator, Shrewsbury and Telford Hospital NHS Trust


Thankyou for taking the time to provide your feedback about the good care you received in the A/E Department at the Princess Royal Hospital in Telford, which I will be happy to share with the manager of the department.

Please accept our best wishes and I hope that you make a speedy recovery following your accident

Patient Advice and Liaison Service

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Response from Regional Head of Patient Experience, West Midlands Ambulance Service

Dear Armies302

Thank you for your feedback and I hope you are recovering well.

Where possible the Trust like to share patients experience with the staff members involved.

If you would like the Trust to share your experience I would be grateful if you would consider contacting the Patient Experience Team on telephone number 01384 246366 or pals@wmas.nhs.uk

Thank you



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