"The hospital experience!"

About: Leighton Hospital

I was recently admitted to the hospital for an operation on an enlarged prostate and subsequently nursed in Ward 10. Because of recent media reports of poor treatments in some hospitals, I was a little apprehensive. I'm delighted to say that I could not have been more unjustified in my concerns. My treatment from admission to discharge simply could not have been of a higher standard, from the consultant to the cleaners. The caring staff exuded confident professionalism; tolerance of demanding old curmudgeons like me and, most important, kindness to every patient. The meals were all of a very high standard - content and presentation at least, the standard of a good pub meal. Very many thanks to you and your team. Regards Dave Jensen

Story from NHS Choices

Responses

Response from Leighton Hospital

Dear Mr Jensen, Thank you so much for taking the time to contact us regarding the care given to you whilst a patient on Ward 10. I am pleased to hear that we exceeded your expectations. Staff are delighted to hear when patients feel that they have been well looked after. I will make sure that your feedback is given to all the staff on ward 10. I hope you are making a good recovery. Helen Nutkins, Matron Surgery and Cancer Division

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