"I was very well treated by all ..."

About: Thornbury Hospital (Bristol)

(as the patient),

What I liked

I was very well treated by all of the staff who looked after me on my recent visit to the Outpatients Department for a respiratory problem. They were very kind, courteous and helpful. The atmosphere made me feel very relaxed, and I felt that my problem was attended to both efficiently and professionally. After previous experiences with other hospitals in the Bristol area, my visit came as a breath of fresh air. My appointment proceeded on time, and I was not kept waiting unduly at any point during my visit. This hospital should be used as a model to show how patients ought be looked after.

What could be improved

I cannot think of anything that needed to be improved.

Anything else?

Please ensure that the staff in the Outpatients Department who looked after me are made aware of my comments.

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