"The physiotherapy I received over several weeks was first class in every way"

About: Culm Valley Integrated Centre for Health / Physiotherapy Service

(as the patient),

I damaged my left leg and lower back in a fall outside of my home, the pain became much worse over time, I was unable to put my full weight on my left leg, to walk upstairs and also suffered severe pain at night. The physiotherapy I received over several weeks was first class in every way. I am working hard to keep up with the leg and strain exercises.

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Response from Jayne Kruszewski, Customer Relations Manager, Northern Devon Healthcare NHS Trust

Dear patient

Many thanks for giving us your feedback following your physio treatment. I am pleased to note you are now recovering and that you found the physio treatment to be so effective. I have shared your comments with the physio manager where they will be warmly received and shared with the staff.

I wish you a speedy recovery.


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Response from Peter Brain, Volunteer, Healthwatch Devon

Dear 'piper165'

The comments and responses on the web-site of Patient Opinion are shared with us at Healthwatch.

This experience you describe was evidently very satisfactory. We wish you well in your ongoing treatments and exercises.

More generally we are building a picture of the provision of services in Devon and these comments will help the NHS and other providers develop and improve their services.

If you wish to discuss any health or social care issues with us in confidence, including seeking advice or information about services, please call 0800 520 0640, or email info@healthwatchdevon.co.uk or go on-line to www.healthwatchdevon.co.uk.

Yours sincerely

Peter Brain


Healthwatch Devon is the consumer champion for Health and Social Care in Devon.

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